Middle Level Management – Example, Functions, Roles, Skills

Middle Level Management-Middle Level Management

In this topic we will look into what is a middle level management, examples of middle level management, middle level management functions, responsibilities, roles, skills required and more. Middle management is critical to the structure of a business. Although, these managers interact one-on-one with employees and customers, acting as a buffer between high management and the rest of the organization. The size, structure, and culture of an organization influence what and how a mid-level manager does.

Additionally, middle level management reports to top level management and supervises one to two levels below. Its role is to supervise subordinates and carry out orders from superiors. Middle management governs an organization, not only makes decisions and does tasks.

What is a Middle Level Management?

In an organization, mid-level management connects top and low level manager. According to the organizational chart, they are in the middle.

On the other hand, middle management is below top management and above non-management workers in a hierarchical organization. These executives typically report to CEOs or CFOs. Moreover, middle managers are typically in charge of an office, branch, or group of employees.

Middle-level managers report to upper-level executives. They also supervise lower-level supervisors. Their responsibility is to put senior management’s aims and strategies into action in their area. Then they develop plans for lower-level managers to implement.

Middle Level Management Examples

Middle management is common in large, well-run enterprises. It’s also tricky and requires more control. More middle-level managers are needed for the organization to function successfully. Middle-management positions differ per company. Among the titles some of the middle level management examples are:

  • Office Manager
  • Factory Manager
  • Account Supervisor
  • Facilities Manager
  • Regional Manager
  • Program Manager
  • Contractor Manager
  • Project Manager
  • Division manager
  • Risk Manager
  • Head of a Department
  • Branch Manager
  • Business Administrator
  • Marketing Manager
  • Digital Marketing Manager
  • Communications Manager
  • Advertising Manager
  • Promotions Manager
  • Content Marketing Manager
  • Business Development Manager
  • and many more.

Middle managers drive up costs. Companies must pay them more than employees. We might not be able to find this job in a small business. Small and simple to use. The pay is modest.

Middle Level Management Functions

To achieve the organization’s goals, they must work hard and stay informed. Therefore, he ensures that everyone at work is content. Middle level management functions include the following:


Managers instruct staff on what and how to accomplish their jobs. Besides, subordinates are given the necessary tools to continue working.

Policy Making

The policies of executives are understood. Moreover, the marketing manager informs his salespeople that credit sales are free.

Work Force Motivation

Additionally, middle-level managers encourage their employees to achieve their best work and contribute to the organization’s success. It is also simple to send a positive message to employees. A simple compliment can lift someone’s mood.

Organizational Structure

Middle-level managers develop departmental strategies that match with company objectives. Another, an organizational structure describes how the pieces of a corporation work together to achieve its aims.


Middle-level managers assist all firm divisions in working together to achieve goals. Cooperation, like competition, is an important instrument for progress and change in today’s fast-paced world.


Every department manager has employees. Besides, employee selection entails interviewing, analysing, and selecting job candidates based on criteria.

Middle Level Management Roles

Middle-level positions include general managers, branch managers, and department heads. Moreover, upper-level management is accountable for the performance of their department, and they spend more time organizing and directing duties. Some of the middle level management roles are:

  • Middle management guarantees that lower levels are achieving organizational needs through day-to-day activities and performance monitoring.
  • It also makes decisions on lower-level jobs and training programmes.
  • Middle managers are in charge of enhancing employee and organizational productivity.
  • Middle-level management maintains and improves the working environment.
  • This is an important level of management since it puts together the company’s winning team. Middle managers motivate, encourage, and assist teams in being more productive and efficient.
  • At top-level meetings, middle management reports on the firm’s success.
  • Middle level managers analyses and try to enhance their subordinates work

Middle managers can provide feedback to upper management. Managers are more involved in day-to-day operations and can supply useful information to top management in order to improve the organization’s performance.

Middle Level Management Responsibilities

Managers are typically in charge of a firm function or department. They are responsible to upper management. They also serve as a bridge between top and bottom management.

Daily operations are overseen by middle managers. Senior executives put strategic plans into action. Lower-level personnel carry out some of the department’s strategies and activities. They also keep an eye on how the department operates and how managers and employees carry out strategies. They are more concerned with organisational functions and direction than CEOs are. Middle level management responsibilities and duties must include:

  • Determine department resources such as staffing.
  • Execute executive-created plans.
  • Although, top management should be kept up to date on the progress and goals of their divisions.
  • Using the organization’s strategies, plan and strategize for each department.
  • If necessary, recommend functional changes to senior management
  • Mid-level management must be aware of organizational policies.
  • Additionally, keep track of the department’s performance indicators.
  • Improve the planning and performance of low level management.
  • Therefore, delegate responsibilities to subordinates.
  • The department’s issues have been resolved.
  • Use both rewards and penalties.

Middle Level Management Skills

People skills are required for middle managers. Upper- and lower-level managers require strong connections. On the other hand, competencies in middle level management skills include:


Middle managers supervise their subordinates. They also recognise and reward subordinates who work hard and achieve deadlines.


Middle managers encourage collaboration, synergy, and goal-setting. They must also collaborate with lower-level management. Another, a competent leader keeps their skills, knowledge, and experience up to date and assists others in doing the same.


It could be speaking with or not speaking with superiors. Although, poor communication can skew information, making it difficult to implement initiatives at the lowest levels of an organization.


Lower-level supervisors are overseen by middle-level managers. As a result, they must be able to persuade employees to go above and beyond what the organization requires (such as salaries and bonuses).


Managers need a professional and dependable team to achieve department goals. Therefore, middle managers must find and train new employees. If they do not, organizations risk hiring ineffective employees or team members who do not fit in.


Middle managers must have functional skills in order to succeed. A finance manager, for example, must comprehend the numbers.


Choosing entails selecting from a set of options. Better decisions imply better choices. Another, functional decisions are made by middle management. They must make sound choices.


Lower-level managers are given authority by middle-level managers. Besides, managing functional areas and doing the activities of subordinates would be tiring and inefficient.

Disadvantages of Middle Level Management

Functions are overseen by middle management. Consider the finance function. The director’s money is managed by the finance manager. The following are some of the disadvantages of middle level management.

  • Middle managers are essential since they work with both upper and lower levels. Because of their centralised position, they have an edge in making both good and terrible decisions.
  • They use their position to protect themselves.
  • Middle managers are well compensated and pampered, but they are widely regarded as a burden.
  • They can also analyse and provide critical information based on their employer’s instructions.
  • As technology progresses, middle managers become less important. With cutting-edge technologies, businesses are increasing output and efficiency. Middle managers are less useful than they used to be.
  • Middle management is unwilling to let go of the company and is resistant to change. It can stymie lower-level employees as well as the company’s growth, productivity, and success.


Now we have an overview about meaning of middle level management, examples of middle level management, middle level management functions, responsibilities, roles, skills required and more. Moreover, middle-level managers provide assistance to service departments. They serve as a liaison between high management and operational personnel. They are located in the organization’s centre, both horizontally and vertically. One of their primary responsibilities is to interpret and implement established strategies. Read beyond the top level management to continue your education.

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